Metal Frame Size: 20″x16″. The actual size of the neon tube is slightly smaller than the size of the black metal frame. Input Voltage: 110v-240v (suitable for any country). Customize available: If you do not find the neon sign you want in our shop. We can custom neon sign for you. Send us the size and photo, we will custom it for you. If you still need the sign, usually the new replacement parts e. We will also send you the instructions to known how to replace the broken glass tube, Most of the buyers will solve this easily. We will send the replacement part to you! Don’t know how to install replacement? We will guild you step by step! Don’t want to do by yourself? Send it back to us! We will repair and send it back at our cost. Don’t want repair it? Just send it back to us! We will simply send you a NEW SIGN! We offer excellent domestic customer service. Before opening a case, We will help you solve this easily. Thank you for purchasing neon signs from Nenosign_us! Thank you for supporting a U. God bless United States of America!